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Privacy Policy

Privacy Policy

Last Updated: November 08, 2025

Caffeine Games (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you access our website, games, software, assets, tools, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information you voluntarily share, such as:

  • Name

  • Email address

  • Account credentials

  • Payment information (processed securely through third-party providers)

  • Content submitted to us (feedback, inquiries, support requests)

1.2 Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address and location (approximate)

  • Device type and operating system

  • Browser type

  • Usage data (pages visited, time spent, navigation patterns)

  • Crash reports, performance metrics, and gameplay analytics (if applicable)

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Distribution platforms (e.g., Steam, Epic Games, app stores)

  • Third-party authentication services (e.g., Google, Apple)

  • Marketing or analytics partners

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services

  • Deliver games, software tools, and digital products

  • Process transactions and send purchase confirmations

  • Analyze performance and user engagement

  • Respond to support requests and inquiries

  • Customize user experience

  • Send updates, newsletters, and promotional content (with your consent)

  • Detect fraud, misuse, or security threats

We will never sell your personal information.

3. Legal Basis for Processing (If Applicable)

Where required by law (e.g., GDPR jurisdictions), we process personal data on the basis of:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (improving services, securing our platform, etc.)

4. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Remember user preferences

  • Track website statistics

  • Improve site performance
    You may disable cookies in your browser, but some features may not function properly.

5. How We Share Information

We may share information with:

5.1 Service Providers

Trusted third parties assisting with:

  • Payment processing

  • Data analytics

  • Hosting

  • Email delivery

  • Crash reporting
    All providers are required to handle data securely and only for the purposes we specify.

5.2 Business Transfers

If Caffeine Games undergoes a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

5.3 Legal Compliance

We may disclose information when required to:

  • Comply with applicable laws

  • Respond to legal requests

  • Protect rights, safety, or security

6. Data Security

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of electronic transmission is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal information only as long as needed for:

  • Providing the Services

  • Legal or contractual obligations

  • Business purposes (analytics, logs, security)

You may request deletion of your data at any time (see Section 10).

8. Children’s Privacy

Our Services are not intended for children under 13 (or the minimum legal age in your region).
We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it promptly.

9. International Data Transfers

If you are located outside our operating country, your information may be transferred globally.
We take steps to ensure that transfers comply with applicable privacy laws.

10. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Object to or restrict processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at:
[Insert Contact Email]

11. Email & Communication Preferences

If you subscribe to updates or newsletters, you may opt out at any time by:

  • Clicking “unsubscribe” in email messages

  • Contacting us directly

12. Third-Party Links

Our Services may contain links to external sites or platforms.
We are not responsible for the privacy practices of third-party websites or services.

13. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. If changes are significant, we will notify you through our website or by email.
Continued use of the Services after updates constitutes acceptance of the revised Policy.

14. Contact Us

For questions, concerns, or privacy-related requests, contact us at:
Email: support@nextgencaffeinegames.com
Website: www.nextgencaffeinegames.com

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